{"created":"2023-06-19T10:03:38.869484+00:00","id":6427,"links":{},"metadata":{"_buckets":{"deposit":"fface51a-997d-4dc9-ab99-454a0074f88d"},"_deposit":{"created_by":2,"id":"6427","owners":[2],"pid":{"revision_id":0,"type":"depid","value":"6427"},"status":"published"},"_oai":{"id":"oai:takamatsu-u.repo.nii.ac.jp:00006427","sets":["5575:5777:5784"]},"author_link":["8565"],"item_10002_biblio_info_7":{"attribute_name":"書誌情報","attribute_value_mlt":[{"bibliographicIssueDates":{"bibliographicIssueDate":"2016-02-28","bibliographicIssueDateType":"Issued"},"bibliographicPageEnd":"72","bibliographicPageStart":"39","bibliographicVolumeNumber":"64・65","bibliographic_titles":[{"bibliographic_title":"研究紀要"},{"bibliographic_title":"Research bulletin","bibliographic_titleLang":"en"}]}]},"item_10002_description_19":{"attribute_name":"フォーマット","attribute_value_mlt":[{"subitem_description":"application/pdf","subitem_description_type":"Other"}]},"item_10002_description_6":{"attribute_name":"内容記述","attribute_value_mlt":[{"subitem_description":"As the service-oriented economy grows, it is possible to perceive educational activities as a part of service activities too. However, though we think “educational activities = service activities”, actually how can we satisfy our students which are our customers?\nThis paper focuses on customer delight and describes lectures as services which might make it possible to attract the delight of students which the author is actually teaching.","subitem_description_type":"Other"}]},"item_10002_publisher_8":{"attribute_name":"出版者","attribute_value_mlt":[{"subitem_publisher":"高松大学・高松短期大学"}]},"item_10002_source_id_11":{"attribute_name":"書誌レコードID","attribute_value_mlt":[{"subitem_source_identifier":"AA12458238","subitem_source_identifier_type":"NCID"}]},"item_10002_source_id_9":{"attribute_name":"ISSN","attribute_value_mlt":[{"subitem_source_identifier":"2185-1786","subitem_source_identifier_type":"ISSN"}]},"item_10002_version_type_20":{"attribute_name":"著者版フラグ","attribute_value_mlt":[{"subitem_version_resource":"http://purl.org/coar/version/c_970fb48d4fbd8a85","subitem_version_type":"VoR"}]},"item_creator":{"attribute_name":"著者","attribute_type":"creator","attribute_value_mlt":[{"creatorNames":[{"creatorName":"竹内, 由佳"}],"nameIdentifiers":[{}]}]},"item_files":{"attribute_name":"ファイル情報","attribute_type":"file","attribute_value_mlt":[{"accessrole":"open_date","date":[{"dateType":"Available","dateValue":"2022-10-11"}],"displaytype":"detail","filename":"64-65_1_039-072_takeuchi.pdf","filesize":[{"value":"2.0 MB"}],"format":"application/pdf","licensetype":"license_note","mimetype":"application/pdf","url":{"label":"64-65_1_039-072_takeuchi.pdf","url":"https://takamatsu-u.repo.nii.ac.jp/record/6427/files/64-65_1_039-072_takeuchi.pdf"},"version_id":"df0c8398-50c0-415b-872a-e476d522e13f"}]},"item_language":{"attribute_name":"言語","attribute_value_mlt":[{"subitem_language":"jpn"}]},"item_resource_type":{"attribute_name":"資源タイプ","attribute_value_mlt":[{"resourcetype":"departmental bulletin paper","resourceuri":"http://purl.org/coar/resource_type/c_6501"}]},"item_title":"サービスとしての講義  －顧客歓喜の視点より－","item_titles":{"attribute_name":"タイトル","attribute_value_mlt":[{"subitem_title":"サービスとしての講義  －顧客歓喜の視点より－"},{"subitem_title":"Lectures as Services from the viewpoint of customer delight","subitem_title_language":"en"}]},"item_type_id":"10002","owner":"2","path":["5784"],"pubdate":{"attribute_name":"公開日","attribute_value":"2016-02-28"},"publish_date":"2016-02-28","publish_status":"0","recid":"6427","relation_version_is_last":true,"title":["サービスとしての講義  －顧客歓喜の視点より－"],"weko_creator_id":"2","weko_shared_id":2},"updated":"2023-06-19T10:09:20.349279+00:00"}